Here's what usually causes this, and how we can get your gate moving again.
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A gate that won't open is typically down to a flat backup battery (very common after load-shedding or extended power outages), a tripped circuit, a worn or damaged gearbox, an obstruction in the gate's path, or a fault in the control board or remote system.
Most gate motors have a manual release lever that allows you to open the gate by hand in an emergency - check your motor's manual or call us and we can talk you through it safely over the phone.
Gate motor control board fault diagnosis
Most motors have a manual release lever - we can guide you through using it safely over the phone.
Yes, extended outages can drain backup batteries. If your gate relies on a battery that hasn't been replaced in a while, this is often the cause.